IT Support Intern (Part time / Full time)
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Role Summary
Bowtie’s mission is to make insurance good again and our vision is to build a category-defining health insurance company.
As a young and fast-growing company, grooming and learning from the next generation is always our priority. We are looking for interns to join us throughout the year - as a Bowtie intern, you will be treated and work like the rest of the team (no fetching coffee duties), and gain experience in substantive marketing or growth projects.
We also offer return offers for high achievers who share our values!
About the Role
This role is ideal for someone who has a basic understanding of IT systems and is keen to develop their technical skills in a fast-paced environment. Working with our Senior IT Specialist and IT Manager, you will play a key role in ensuring the smooth operation of our IT infrastructure.
Key Responsibilities:
- Assist in setting up and managing hardware and software.
- Support in troubleshooting and resolving basic IT technical issues.
- Participate in the procurement process for technological equipment and software.
- Support the administration of various SaaS platforms, including Zendesk, AWS, Azure VDi, O365, Notion, and Slack.
- Assist in the onboarding and training of teams on productivity tools.
- Provide support for IT requests related to the cafe, clinic, customer service centers, AV equipment, and back-office operations.
- Handle basic ad-hoc IT requests and provide general IT support.
- Support Mobile Device Management (MDM) and the tracking of company-owned mobile devices.
Internship Duration:
Part-time: 3-6 months (2.5 days + per week)
Full-time: 3-6 months
About you
- Basic knowledge of computer hardware, and software systems.
- Eager to learn and develop skills in managing and administering IT systems and tools.
- Problem-solving skills and the ability to manage multiple tasks.
- Good communication skills and a team-oriented approach.
- A relevant education in Information Technology or a related field is preferred.
- Certifications in IT systems such as AWS or CCNA are beneficial but not required
We Offer
Apart from a great learning experience, we also offer:
-
Return offer opportunity
- Fun, cooperative, and flexible startup culture
- Weekly sharing sessions and regular happy-hour gatherings
- Flexible working hours
About Bowtie
We are the first licensed virtual insurer (虛擬保險公司) in Hong Kong.
We believe that insurance is fundamentally good, and we are here to bring the good back through our passionate, innovative, and customer-centric team.
By combining our deep domain expertise and our own proprietary modern technology, we are building one of the most iconic, category-defining health insurance companies in Asia.
We take pride in moving fast all the time and our track record in moving ahead in the game.
As we grow, we're always looking for highly dynamic, hands-on, and passionate talent to join our team. If you are looking for a rewarding career where you will grow together with strong talents from different backgrounds and build products and services that bring a positive impact on the lives of millions of people in Hong Kong / Asia, apply to our opening today!
Information collected will be treated in strict confidence and used solely for recruitment purposes.
The company will retain all applications no longer than 24 months of which will be destroyed thereafter.
We are an equal-opportunity employer. We do not discriminate on the basis of race, sex, disability, or family status in the employment process.
- Department
- IT Support
- Locations
- Hong Kong - Intern
- Remote status
- Hybrid Remote
About Bowtie Life Insurance Company Limited
Our purpose is simple - we are here to bring back the good of insurance: protecting people and their families.
By combining our deep domain expertise and our modern proprietary technology, we strive to provide better insurance products and world-class insurance experience to the public.
In the past 4+ years, we have been providing a wide range of medical coverage to the Hong Kong public. Our sum assured has exceeded US$5 Billion.
Let's continue to deliver a better insurance experience for all.
Let's Make Insurance Good Again.
IT Support Intern (Part time / Full time)
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