Role Summary

Bowtie’s mission is to make insurance good again and our vision is to build a category-defining health insurance company. As a young and fast-growing company, grooming and learning from the next generation is always our priority. We are looking for great talents who share our values to Bowtie brand to customers.

About the Role

The Revenue Operations Specialist is a hybrid, hands-on role supporting both Clinic and Sales Operations. They will coordinate with the on-ground clinic team for day-to-day operations and provide support to Marketing for sales & marketing efforts as needed. This individual works closely with both clinic staff and different Bowtie teams to own clinic-related administrative tasks and deliver a clinic experience consistent with the Bowtie brand to customers.

Your Key Responsibilities Include:

Clinic Operations

• Fully own all clinic-related administrative tasks. Act as primary liaison between Clinic and Bowtie team, and as the Clinic's frontline to Bowtie for any issues/asks

• Develop a solid understanding of clinic processes. Able to identify operational challenges and work with different teams to implement improvements

• Work with the Bowtie team to roll out strategic initiatives, including expansions, new products 

Sales Operations

• Support the Marketing team with the in-clinic rollout of marketing campaigns 

• Respond to basic corporate requests for quotations and coordinate outreach events

• Coordinate with external vendors or suppliers for inventory, pricing, or logistics as needed

About you

• 5+ years in operations, project coordination, or a related field

• Proven ability to train and influence administrative / on-ground staff 

• Agile and able to adapt to changes in strategies or plans

• Good with people, proactive, and strong problem-solving skills

• Quick to learn and use new softwares

And, the following qualifications are preferred but not essential

• Experience managing operations in a startup or healthcare environment is a plus

We Offer

Apart from a great career path and an opportunity to do good and do well, we also offer:

• Competitive package

• Flexible work arrangement

• Benefits include medical/ dental coverage and wellness programs

• Employee discounts

• Fun, co-operative, and flexible startup culture

• Weekly sharing sessions and regular social gatherings

• Excellent learning opportunities with Professional Development Sponsorship

About Bowtie

We are the first licensed virtual insurer (虛擬保險公司) in Hong Kong.

We believe that insurance is fundamentally good, and we are here to bring the good back through our passionate, innovative, and customer-centric team. 

By combining our deep domain expertise and our own proprietary modern technology, we are building one of the most iconic, category-defining health insurance companies in Asia.

We take pride in moving fast all the time and our track record in moving ahead in the game. Our digital insurance platform is also ranked #2 in the world in Sia Partners' 2023 report.

As we grow, we're always looking for highly dynamic, hands-on, and passionate talent to join our team. If you are looking for a rewarding career where you will grow together with strong talents from different backgrounds and build products and services that bring a positive impact on the lives of millions of people in Hong Kong / Asia, apply to our opening today!

Information collected will be treated in strict confidence and used solely for recruitment purposes.

The company will retain all applications no longer than 24 months of which will be destroyed thereafter.

We are an equal-opportunity employer. We do not discriminate on the basis of race, sex, disability, or family status in the employment process.